Why automating business processes should be your top priority

07/12/20173 Minute Read

Automating business processes probably isn’t the first thing on your mind when you walk into the office Monday morning. Between critical system maintenance and an inundated inbox, you’ve got plenty to keep you occupied. But keep in mind that digital transformation and automating business processes is a pathway that leads to fulfilling the National Innovation and Science Agenda—the Australian Government’s structured plan to raise its competitiveness in the global economy.

Here are three reasons why you may want to give process automation a little more thought next Monday:

1. Start priming for innovation instead

If you’re a little weary of digital transformation campaigns, we don’t blame you. It seems just about every aspect of modern business has fallen prey to digitisation of some kind. That said, let’s not lose sight of its purpose: to foster an environment ready for innovation.

Those who have digitised, automated, and optimised their document processes may have discovered that this new environment is far more conducive to innovation. In fact, according to an IDC InfoBrief:

  • 43 percent of those surveyed experienced a reduction in time spent recreating lost or misfiled documents

  • 42 percent encountered a reduction in costs to store documents

  • 58 percent discovered increased visibility and accountability

These figures represent considerable improvements experienced by those who endured one or more digital transformations. Reducing unnecessary costs and lost time while increasing the usability of vital business documents can free up your resources to focus on driving innovation.

Think about it this way: How effective would the rebel attack on the Death Star have been if they used old-fashioned pen and paper to recreate the schematics? Let’s just say there wouldn’t have been an episode five and six. You may not be organising a force to defeat an evil empire, but the concept—and benefits—remain the same.

2. Enhance efficiency across the business

It’s a simple enough equation: Efficient and effective document processes = efficient and effective business. If documents drive business, you could say the success of said business was at least partially predicated on the efficiency and accuracy of those documents. Head spinning yet? Try it this way: Documents are the best way to store and present business information. It makes sense that automating and digitising them would be a priority.

Respondents in the IDC survey noted that errors in their business documentation processes were reduced by an impressive 43 percent. When you take the human element out of these processes, they become more accurate. More accurate document processes lead to better business decisions. You get the idea.

3. Secure your business assets at the same time

If documents are how we store the information that drives business success, document security should be a top priority, right? According to IDC, 44 percent workers still rely on highly manual and physical processes. These processes are inherently vulnerable thanks to the human proficiency for error.

Automating and digitising yield some eye-opening results. In the healthcare industry, for example, 54 percent of knowledge workers experienced reduction in compliance and business risk. Another 59 percent of knowledge workers in law, compliance, and security saw noticeable reduction in the time it takes to achieve compliance. Automating document-intensive business processes allows you to monitor and secure your organisation’s critical information in ways that physical and manual processes never could.

If digital transformation of document processes is so amazing, what’s holding everyone back? It’s a combination of unique factors. Disparate systems, competing IT initiatives, and a simple lack of understanding. For these organisations, it’s worth considering managed services for automating business processes.

In the end, manual and physical processes just aren’t as fast, efficient, or secure as their digital counterparts. Fortunately, there’s never been a better time to make the leap.

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